Delivery Information


FREE DELIVERY TO ALL AREAS OF THE UK MAINLAND

We offer three levels of delivery to our customers which cover all areas of the UK.

  • FREE One Man Delivery to your front door or nearest access point anywhere in the UK mainland. Please note that for Homestyle GB furniture some postal area surcharges apply (see surcharges below).

  • Two Man Delivery to any room in the house for a modest charge of £10 per order anywhere in the UK mainland. Please note that for NovaSolo and Indian Hub furniture there is an additional surcharge of £20 per order to Scottish mainland post codes and for Homestyle GB furniture some postal area surcharges apply (see surcharges below).

  • Non Mainland UK Deliveries: Contact us for a quote prior to ordering

We aim to deliver most orders within 7 to 10 business days depending on whether the ordered items are in stock. Please note that we deliver all items in the order in a single delivery rather than split the orders into multiple deliveries.

It is very important that you inspect the item(s) upon delivery before accepting delivery as, in the event that you wish to return an item, we can only accept returns in as new condition in the original packaging. Please note that we do not unpack the items and take away the packaging.

Please contact us by telephone or email if you have any issues before, during or after delivery. Do not write to us at our office address as this will incur delays and may affect your statutory rights.


FREE ONE MAN DELIVERY

TO YOUR FRONT DOOR OR NEAREST ACCESS POINT - THEN ANY DOWNSTAIRS ROOM AT DRIVERS DISCRETION


This is our standard delivery service which is absolutely FREE to anywhere in the UK mainland, please note however that for Homestyle GB furniture some postal area surcharges apply (see surcharges below). Please select this option by checking the 1 Man Delivery shipping option during checkout. Once your order is ready to be despatched our delivery company will notify you by text / email of the delivery date and the 3 hour time slot allocated for your delivery. You will receive further notifications on route including a courtesy call by our driver 30 minutes prior to delivery.

Please inform us by telephone or email if you will not able to take delivery on the scheduled delivery date or time so that we can re-schedule the delivery. Please be aware however that, while the original scheduled delivery is free, once the goods have already been despatched a re-scheduled delivery will incur the full delivery cost.

Please ensure an able bodied person is on hand to assist if access is difficult and remove any objects, pictures etc., that may impede delivery beforehand. Our friendly delivery driver will conduct a brief survey of your property to ensure there are no hazards prior to delivery of your item to any downstairs room. Please note that this will be at the discretion of the driver at your request and we will not accept liability for any damage that may occur inside your property. We strongly recommend that, where access is difficult, you take advantage of our 2 man delivery service which is available at checkout.


TWO MAN DELIVERY

TO ANY ROOM OF CHOICE - ANY FLOOR


This is our special two man delivery service which costs just £10 per order for delivery to any room in the house. Please note that for NovaSolo and Indian Hub furniture there is an additional surcharge of £20 per order to Scottish mainland post codes and for Homestyle GB furniture some postal area surcharges apply (see surcharges below). Please select this option by checking the 2 Man Delivery shipping option during checkout. Once your order is ready to be despatched our delivery company will notify you by text / email of the delivery date and the 3 hour time slot allocated for your delivery. You will receive further notifications on route including a courtesy call by our driver 30 minutes prior to delivery.

Please inform us by telephone or email if you will not able to take delivery on the scheduled delivery date or time so that we can re-schedule the delivery. Please be aware however that, while the original scheduled delivery is free, once the goods have already been despatched a re-scheduled delivery will incur the full delivery cost.


POSTAL AREA SURCHARGES

For orders containing Homestyle GB furniture the following surcharges will be applied during checkout for delivery to the postal areas shown below.

Region Post Codes Surcharge
North East NE, CA £26.00
Scotland EH, DG, FK, G, KA1-26, KA29-30, KY, ML, PA1-19, TD £31.00
Scotland AB, DD, IV1-28, IV30-32, IV36, IV40-49, IV52-56, IV63, KW1-3, KW5-14, PA21-38, PH1-26, PH30-41, PH49-50 £59.00
Wales CF, NP £26.00
Wales LL, LD, SY16-20, SY23-25 £32.00
Wales SA £34.00


DELIVERY TO NON-MAINLAND AREAS OF THE UK

CONTACT US FOR A QUOTE


We deliver to all UK locations however, for deliveries to non-mainland UK destinations e.g. Northern Ireland, Isle of Man, Channel Islands etc, you will not be able to checkout due to no shipping rates available. Please contact us to obtain a quote before you order.

WE DO NOT DELIVER OUTSIDE OF THE UK

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